Troubleshooting
Need help troubleshooting my NetScreen-Remote VPN
| Knowledge Base ID: | KB7734 |
| 2.0 | |
| 07 Oct 2008 | |
| 07 Oct 2008 | |
IPSec NS_Remote_Security NS_Remote_VPN_Client |
| Step 1 |
Can you PING the remote firewall public interface IP Address? [How do I do this?] |
If [Yes], go to Step 2 |
| If [No], is PING management enabled on the public interface of the firewall? If [No], Click the appropriate interface for instructions on how to enable the functionality on the Public Interface or Trust Interface. | ||
| Step 2 |
Can you perform an extended PING from the trust network to the remote gateway's trust interface? [How do I do this?] |
If [Yes], go to Step 3 |
If [No], consult the following links for further assistance:
| ||
| Step 3 |
Consult the following links for additional assistance: |